Job overview
What does an Account Executive do at Un-titled Lab?
As an Account Executive, you are the backbone that keeps client projects moving. You work closely with the Account Manager, handling the day-to-day coordination, documentation, and client communication that make sure nothing falls through the cracks. This role is built for someone early in their career who wants to learn the full account and project management craft, from client relationship building to project delivery, before growing into an Account Manager role themselves.
Responsibilities
Key Responsibilities
Client Coordination & Communication Support
- Support day-to-day communication with clients under the guidance of AM, including scheduling meetings, sending updates, and following up on pending items.
- Prepare meeting agendas, take notes during client meetings, and distribute clear meeting summaries with action items.
- Respond to routine client questions and requests, escalating anything complex to AM promptly.
Project Administration & Tracking
- Maintain and update project trackers (timeline, task status, budget usage) across active projects.
- Coordinate internal hand-offs between Creative, Design, and Production teams to keep deliverables on schedule.
- Flag potential delays or risks early to AM so issues can be addressed before they escalate.
Documentation & Reporting
- Organise and maintain project documentation — proposals, contracts, briefs, feedback, and approvals — in a clear, easy-to-find system.
- Support AM in preparing client reports, project summaries, and account status updates.
- Compile client account history and interactions to support business development and account planning.
Cross-functional Support
- Liaise between the creative team and account team to ensure briefs, feedback, and revisions are communicated clearly and on time.
- Assist in preparing materials for pitches, proposals, and client presentations.
Qualifications
What do we want to see?
Skills & Capabilities
- Strong organisational skills and attention to detail — nothing slips through the cracks on your watch.
- Clear, professional communication in both Thai and English.
- A proactive mindset — you follow up before being asked to.
- Comfortable managing multiple small tasks across several projects at once.
- A genuine interest in learning account management, client service, and the branding/design process.
Qualifications
Must Have
- Bachelor's degree in Business, Communications, Marketing, or a related field.
- 0-2 years of experience in account coordination, project support, client service, or a related role (relevant internship experience considered).
- Proficient with MS Office / Google Workspace; willing to learn project management tools (Notion, ClickUp, Slack).
- Strong written and verbal communication skills in Thai and English.
Nice to Have
- Prior internship or coursework in advertising, branding, or marketing agencies.
- Basic understanding of the branding and design process.
Why join us?
- Learn the full account and project management craft directly from experienced Account Managers, Client Managers, and Project Managers.
Contact
Un-titled Lab Co., Ltd.
38 Sukhumvit 69 Alley, Phra Khanong Nuea, Wattana
Bangkok 10110, TH
(+66) 2 161 0252
